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Trust & Security

Treated like a private bank ledger.

Your supplier prices, margins, and customs strategies are the most sensitive data in your business. We protect them with the same rigour as a private bank protects its clients' books.

Encrypted at rest

AES-256 for every uploaded invoice, packing list, certificate. TLS 1.3 in transit.

SOC2-ready

Audit-trail-by-default. Every admin action, every API call, every data access — logged & immutable.

GDPR compliant

You own your data. Export it, redact it, or delete it permanently — at any time, without asking.

EU-resident infra

Frankfurt-region MongoDB Atlas + GCP. Data never leaves the EU unless you explicitly enable a region.

No model training

Your invoices are NEVER used to train any AI model. Gemini Pro / Flash run in zero-retention mode.

99.95% uptime

Multi-zone failover. Status page at status.zentriaflow.com — fully transparent SLA.

Common questions

Is my supplier price data shared with anyone?

Never. Your data is logically isolated per workspace. We don't aggregate, sell, or expose it — not to other customers, not to AI vendors, not to anyone.

Where is the data stored?

Primary region: Frankfurt (eu-central-1). Optional US, AP, and ME-Caspian regions for Enterprise plans. You choose; you lock.

Can I export & delete my data?

Yes. One-click export of every shipment, calculation, and document into CSV / JSON / Excel. One-click hard-delete with 30-day audit grace, then permanent erasure.

Do you process payment data?

No. Payments run through Stripe — we never touch your card. Stripe is PCI-DSS Level 1 certified.

Zentria Brain